"Introduction: Family-centered care (FCC) is widely recommended as best practice in
pediatric healthcare settings, yet it is often insufficiently implemented. Effective training can
minimize the gap between FCC theory and practice. The goal of this study was to measure the
effectiveness of an innovative training program to enhance practitioners' skill and confidence in
Materials and Methods: 61 healthcare providers participated in a 30-hour
training. The training included direct instruction on best practices together with learning
activities to promote application into practice. Training effectiveness was evaluated by pre–post
changes in the Measure of Processes of Care, Service Provider form (MPOC-SP) and a
confidence questionnaire developed for the study. Qualitative information was derived from
participants' reflective assignments and feedback survey.
Results: A repeated measures multivariate analysis of variance identified significant changes in pre–post MPOC-SP and confidence scores with a large effect size (F[1,7]=13.54, p<0.00, I 2 =0.89), and indicated significant changes in two of the four MPOC-SP factors and on all confidence scales. Changes in
FCC application were significantly and positively correlated with confidence scores. Qualitative
analysis revealed that experiential learning and reflection were key learning tools for promoting
confidence and implementing knowledge and skills.
Conclusion: Carefully designed evidence- based training programs can advance the skills and confidence needed for translation of FCC theoretical principles into practical application. The findings provide important evidence which informs best practices in professional training for healthcare providers."